Simply put, we are committed to providing the best service possible by keeping up with changes in our field, while always keeping in mind what our customers value most. Here are a few examples of how we focus on your best interests to care for your restaurant hood cleaning / exhaust cleaning needs:
Silver Lining is not your average restaurant hood cleaning company. We’re big enough to get the job done, and yet small enough to care. We are committed to providing the best quality work and customer service. Our motto at Silver Lining is: “We’ll Keep You Shining!”
Portland Fire Bureau, Fire Prevention Division | The City of Portland requires the cleaning to be performed by an individual certified by the Fire Marshal’s Office. Our company employs technicians who are trained, tested, and certified for restaurant hood/duct cleaning in Portland. To see the current list of individuals certified for this work, click on this link.
Vancouver Fire Dept. Contractor Endorsement Program | The City of Vancouver requires the cleaning to be performed by an individual endorsed by the Fire Marshal’s Office. Our company employs technicians with active endorsements from the Vancouver Fire Marshal’s Office. To learn more about this endorsement program, click on this link.
PA Qualified Company | In order to be Phil Ackland Qualified, a company must be on record with a Federal tax ID number, meet the minimum requirements for liability insurance and workman’s compensation, and provide a copy of their written After Service Follow-up reporting format. To learn more about the PA Qualifications that we meet, click on this link.
Phil Ackland’s Exhaust Cleaners Certification Protocol provides a consistent set of measurements and qualifications for those who inspect and clean commercial exhaust systems. Our Crew Leaders have been trained, tested, and certified for exhaust cleaning through this program. To learn more about the PAC Certification Protocol, click on this link.
Uni-Serve USA is a national cooperative of hood cleaning companies across the country that work together as one company to provide the highest quality exhaust cleaning service to their respective regions. We are their Member/Owner service provider in the Northwest. To learn more about how Uni-Serve USA works, click on this link.
National Fire Protection Association (NFPA) 96 Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations provides the minimum fire safety requirements related to the design, installation, operation, inspection, and maintenance of all public and private cooking operations. This standard is recognized by most Authorities Having Jurisdiction, and we follow it as well.
Oregon School Facilities Management Association is an organization of School Facilities Maintenance Professionals with the common goal of promoting and developing the highest degree of professionalism in the maintenance, operations, planning, development, and construction of school facilities. We currently take care of the schools of the Lake Oswego, Sherwood, and Gladstone School Districts. To see the current list of OSFMA Vendors, click on this link.
WOW, what a difference!
I have had several different companies clean hoods over the years, and these guys were the best. The Techs were on time, prepared, and knowledgeable. They are current on all safety issues and certificates, and have the proper equipment to do any size hood system. I would recommend them to anyone in the industry.
Now THAT’S class! That’s why we like Silver Lining…!
We have used Silver Lining Hood Cleaners for many years now and have had nothing but the greatest customer service and results from them. They have always been prompt, courteous, and shown the utmost care in cleanliness…. I highly recommend them for any hood/duct cleaning.
Silver Lining provides excellent service. Not only is the cleaning performed outstanding, but the personal customer service is as well. They go out of their way to make sure that we as customers are satisfied.
The two young men you assigned to perform the work at the Health Center last night were very polite and professional. May I even add that they are an asset to your organization…. Well Done!
I must say, I stopped by the store this morning and saw the kitchen. What a difference. One of our cooks who has been with us for some time was thoroughly impressed with your work and was so proud “his” kitchen looked so fantastic! Thank you for the fabulous job you and your team did last night.